Help Center

Step 1: Click on the particular product you will like to purchase. You will be taken to the product page, select the product color/quantity that you want.

Step 2: Click on the “Add to cart” button on the page. You will be taken to the shopping cart where a list of products you’ve ordered are listed.

Step 3: Click on the “Proceed to Checkout” to place an order. Follow the onscreen instruction to place your order.

You will receive an order confirmation call from us within 24 hours after receiving your payment. Kindly ensure that your contact phone number is always available.

You can also call our customer care lines to make enquiries concerning your order.

When you place an order and pay online, you will receive a call and SMS confirmation from us confirming your order. If you don’t get the call, we might need more info from you. Please call us on our customer care lines.

We provide a 7 days money back guarantee, ensuring your complete satisfaction. You can return or exchange unopened products within 7 days. For damaged items please contact our customer service for assistance.

Our operating hours are from 9:00am to 9:00pm, Monday through Saturday, and from ?-? on Sunday. We’re here to assist you during these times with any inquiries or purchases you may have.

Yes, most of our products come with a manufacturer’s warranty. The duration and conditions of the warranty differ by product.

If you’re not completely satisfied with your product, you can return it within ? -? Days of receiving it. This also depends on the warranty policy around the purchased product. Check our Return policy for all the details.

If you have received an incorrect, defective or damaged product, please contact us within ? days of receiving your order with photographs of the item, your order number and any receipt attached to your package. We will do our best to review and resolve the issue.

Returns can take up to ? business days to process, from the day we receive your item. An email will be sent to confirm that your return has been processed.

Of course! Our support team is available to assist you with troubleshooting any problems or issues you may encounter. Whether it’s a technical glitch or a setup difficulty, we’re committed to finding solutions and ensuring your satisfaction. Please don’t hesitate to reach out to us for assistance.

Certainly,  we offer installation and setup assistance for many of our products. Our skilled technicians can help you set up your new device and ensure it is working correctly. Please contact our customer service for more details and to schedule an appointment.

Yes, we offer express shipping as an option for swift delivery of your orders. With express shipping, you can receive your order faster, typically within ?-? business days, depending on your location and the time of your order. Please note that additional charges may apply for express shipping. Feel free to inquire about express shipping options when placing your order.

We process orders from Monday to Friday. Orders will be processed within ?-? Working days of the order date and shipped the next day after processing.

We accept a range of payment methods, including bank transfers, debit/credit cards and mobile payment options. Choose the one that suits you best, and be rest assured, your payment details are secure with us. For more details, visit our payments page.

Your online order is highly secure. We utilize industry-standard encryption technology to protect your personal and payment information during the checkout process. Additionally, our website is regularly monitored for security vulnerabilities to ensure a safe shopping experience for our customers. If you have any concerns about the security of your online order, please feel free to reach out to our customer support team for further assistance.